CHECKING IN AND BOARDING PASSENGERS ON A FLIGHT
Check-in deadlines vary from airport to airport. It is necessary for the passenger to inquire about these deadlines and to adhere to them. Airlines have the right to cancel a passenger's reservation if the passenger does not meet the deadlines for checking in for the flight. The passenger is obliged to inquire about the deadlines for checking in at the airport. The deadline for checking in for the check-in of all airlines in Belgrade is 2 hours. At some airports, you need to be at the airport earlier, especially if you are at one of the airports for the first time, and you need more time to check-in.
The passenger must be present in the boarding area no later than the time that the airline has previously determined when checking in for the flight. The airline has the right to cancel the passenger's reservation if the passenger does not show up at the boarding exit in time.
THE RIGHT OF NON - ACCEPTANCE TO TRANSPORT
Each airline has the right to refuse the carriage of any passenger or baggage for reasons of flight safety or at its discretion. In that case, the passenger will not be entitled to a refund of the paid airplane ticket. The airline has the right to refuse to accept luggage if it considers that it is not adequately and safely packed in appropriate packaging.
When checking baggage at a check-in that is treated as checked baggage at the airport, the airline will receive and issue a coupon tag for each piece of checked baggage at the airport. Checked baggage must be marked with a label containing the passenger's name and other personal data. Checked baggage will, whenever possible, be carried on the same aircraft as the passenger unless the airline decides to carry it on another flight for security, safety, or operational reasons. If you travel with one airline to your final destination, your luggage will be checked in until the end.
If you use the services of two different airlines in one airplane ticket and if it is agreed between the carriers that your luggage will be checked in completely and if you do not make a stop for more than 24 hours, your luggage will be checked in completely. Otherwise, it is necessary to pick up and check the luggage again at the landing site. The airline and www.aviotag.com are not responsible for losses or costs that the passenger may suffer because he did not comply with the provisions of this article. www.aviotag.com is not obliged to inform the passenger about the mutual agreements of the airlines regarding the check-in of luggage.
FLIGHT SCHEDULE, DELAYS AND CANCELED FLIGHTS
The published flight schedule may be changed in the interval from the date of publication to the date of travel. www.aviotag.com does not guarantee the published flight schedule of airlines. The flight schedule is subject to change. There is a possibility that the flight schedule will change after the airplane ticket is issued. It is necessary for the passenger to leave his contact details valid and available so that we can inform him about all changes. If there is a delay or cancellation of the flight within a maximum of 24 hours before the date of travel during the working hours of the call center www.aviotag.com, our call center will contact and inform you about any changes/cancellations of the passenger or the customer of the purchased airplane ticket. After notifying the client about the change or cancellation of the airplane ticket, the agents of www.aviotag.com will do everything to replace the changed flights with flights that suit the passenger, with the consent of the airline. If none of the proposed flights suits the passenger, www.aviotag.com will follow the instructions of the airline. If the airline cancels or changes the flight schedule on the day of the trip, a few hours before the trip, the passenger will be notified at the airport by the airline about the flight schedule. For all questions the passenger might have at the airport, he is obliged to contact the airline, which will inform him about the change of flight schedule or cancellation of the airplane ticket and find the best option for the passenger at a given time. If there is a strike of the airline, the passenger is obliged to contact the airline so that the airline can transfer him to the first free flight to the desired destination. For all complaints and damages that the passenger wants to claim due to the delay, cancellation of the flight, the passenger is obliged to contact the airline directly.